Terms of service

The following terms and conditions apply only to the website managed by All Natural Me Ltd. Nothing within these terms and conditions affect your statutory rights.

Unless specified, the materials and information on this website are directed solely at customers who access this website from the United Kingdom. Those who choose to access this website from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. In accordance with UK legislation you must be at least 13 years of age to create a allnaturalme.co.uk account.

Any contact between allnaturalme.co.uk and yourself, whether in regards to use of the site or in relation to the purchase of products through the site, will be covered by the laws of the United Kingdom.

Any contract will be communicated in English language.

Customer Information

When placing an order please always check that the contact information, email and address you provide is correct before creating a customer account or proceeding to payment.

If you wish to open an account you will be responsible for maintaining your own username and password, which will be required to access your customer account. 

We reserve the right to restrict or remove your access to this website where you breach these terms and conditions. Such restriction or removal will take place without recourse or explanation to you where we solely deem it appropriate or necessary.

Acceptance of orders

By working with secure payment processors, All Natural Me Ltd. validate your order and the payment details you submit to us before your order can be accepted. Once that has been done, All Natural Me Ltd. will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.

Your order is then subject to further validation checks that All Natural Me Ltd. may choose to make. If your order passes our validation checks All Natural Me Ltd. will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.

All Natural Me Ltd. reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If any items are not available and you paid using a debit or credit card or PayPal you will not be charged for the cancelled items.

Payment
Payment for goods must be made prior to despatch, All Natural Me Ltd accept most credit/debit cards and PayPal. Payment will be debited from your account when All Natural Me Ltd. despatch your order. We will not be held responsible for the late despatch of goods should a payment be declined.

Prices
All prices shown on the website are in £ sterling, inclusive of VAT and exclusive of delivery charges. You may pay by any major credit or debit card and PayPal. We are under no obligation to accept your order. Prices, offers and products are subject to availability and may change at any time.

Clearance Sale Items

All clearance sale items are products which have a short date and will have at least one calendar month left before expiry at the point of sale.

Coupon Code

Only one coupon code can be redeemed at checkout at any one time. Please note that the coupon code must be entered correctly at checkout after all the items you wish to purchase are in the basket then click validate. After applying the coupon code the offer will be shown on your order at checkout. Please make sure you have applied the correct coupon code as exchanges cannot be made. If you have not applied a coupon code no offer can be redeemed or free gift can be sent out after your order is confirmed or despatched.

Distant Selling

Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through the website within fourteen working days of their receipt of the goods. Customers should return items within 14 days of cancellation. Customers wishing to return the products, must contact All Natural Me Ltd in writing either by email to info@allnaturalme.co.uk. Once we receive the goods a refund will be processed.

All Natural Me Ltd will not accept any responsibility for loss or damage to goods returned via Royal Mail/Courier Service until they are received at All Natural Me Ltd, Conchieton Business Centre, Kirkcudbright DG6 4TA and we strongly recommend that returns are sent by Recorded Delivery or some other means of a tracked delivery system. Please note we do not refund postage/carriage on goods returned except where goods have been incorrectly despatched or damaged in transit. 

Once we have received the goods in a re-saleable condition, a refund for the cost of the products only, will be made to your credit/debit card or through PayPal.

Copyright

All designs, texts, graphics and their selection or arrangement on this website are copyright of All Natural me Ltd or its content providers. Permission is granted to users to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without All Natural Me Ltd giving prior written consent is strictly prohibited.

Your Statutory Rights

 The consumer's statutory rights are unaffected.

Alteration of Terms and Conditions

All Natural Me Ltd. reserves the right to alter these terms and conditions from time to time by posting new terms and conditions onto this website.

Privacy

We take your privacy seriously. For further details please see our Privacy Policy