Products

Is everything you sell natural and organic?

You will only find truly all natural products on "all natural me". The brands we choose have been certified by either NaTrue, BDIH, Cosmos Organic, Cosmos Natural, ICEA, Nature Care Product, AIAB, Non Food Certification Co.(part of Organic Food Federation),

Orders

How many discount code can I use per order?

Only one coupon code can be redeemed at checkout at any one time.

I haven't received an order confirmation?

After placing an order with All Natural Me you will automatically get an order confirmation. If you havent recevied a confirmation. Please check your Junk/Spam folder as sometimes they end up in their.

Has my order been despatched?

We dispatch orders Monday to Friday between 9am and 5pm. We aim to dispatch all orders received before 11:00 UK time on the same working day, on occasions, like after a weekend or bank holiday, the dispatch time may take longer. Orders received at weekends or on Bank Holidays will be dispatched on the next working day. Once your order has been despatched you will receive an email with your invoice. Again, Please check you junk/spam folder.

Can I change or cancel my order?

You can change or cancel your order if it hasn't been despatched. We send an email to you at despatch with your invoice. Please check you junk/spam folder.

How long does it take to receive a refund?

Once we have received the returned goods in a re-saleable condition, a refund for the cost of the products only, will be made to your credit/debit card or through PayPal.

Shipping

How long does it to take to receive my order?

2nd Class Royal Mail - 2 to 3 working days.

1st Class Royal Mail - 1 to 2 working days.

DPD Courier

Next Working Day Delivery for orders placed before 12 noon (GMT) on working days Monday to Friday. Orders placed on Fridays before 12 noon will be delivered on Monday. Orders Placed at the weekend will be shipped on the next working day.

Please Note - DPD Courier service to Northern Ireland, Scottish Islands, Scottish Highlands, Isle of Man, and Scilly Isles is a two day service. DPD Courier Service excludes Channel Isles, Isle of Man, Isle of Wight.

Do you ship abroad?

No, we do not ship abroad.

How do I return a product?

If you experience a reaction or a problem to any of our products please contact the sales team on 01557 870448 or email info@allnaturalme.co.uk.